Notice of a Change in How to Log in to my Murata

Thank you for using my Murata.
Starting from September 10, 2025, the login method for my Murata will be updated to provide safer and more convenient services.

[Details of the Change]
Logging into my Murata will require the use of the "Murata ID," a shared account for various Murata services.
If you create a Murata ID using the same email address as your existing my Murata account, the information registered in your existing my Murata account will be automatically carried over.

[Request]
If you are already using my Murata and do not yet have a Murata ID, we kindly ask that you create one via the provided link.

[Registration Procedure]
For specific procedures, please check here.

Questions related to the general aspects of my Murata

What is “my Murata”?

"my Murata" is a membership engineering portal site that provides a wide variety of services and exclusive product-related contents of Murata via the Internet.
Registering as a user and obtaining a specific site membership will enable you to 
  - access a cross-user forum to discuss product specifications and share tips for selecting appropriate products, and more. 
  - read unique, exclusive content related to the products featured on each site.
User guides for purchased/developing products and related software information are available in the corresponding product support sites.
Registration is free of charge, and anybody with a corporate domain e-mail address (with some exceptions) may sign up.
Click here for detailed information about available sites in my Murata.

Is there any charge on registration/use of “my Murata”?

my Murata is currently free of charge.
Charging rule for sites other than my Murata must be followed as described in each site’s user policy.

How is my personal information handled by my Murata?

my Murata shall handle personal information provided by an individual user for the purpose of sales and marketing activities such as sending my Murata announcements.
Further information can be found in the User Policy in my Murata and the "Privacy Policy" posted on the corporate website.

Questions related to my Murata sign up

How do I create an account for my Murata?

Please register for an account here.
After registering, please sign into my Murata and then make a request to join the site you wish to participate in.

Questions related to how to use my Murata

I already have a Murata ID, but I cannot view the my Murata website yet.

Please sign into my Murata and then make a request to join the site you wish to participate in.

I have applied site registration but why I cannot view the site yet?

Apologies for your inconvenience at the moment.
Your site registration application is under screening by the site owner and will be soon replied with the screening result.

Why am I declined for the site registration from my Murata?

Each site has individual site registration condition and user must meet the requirement to be accepted as a site member.
Check detailed site registration conditions and requirements here
If denied, below may be a reason. 

1. Every kind of code (Serial Code or Registration Code etc.) which you entered when requesting site membership is incorrect.

2. Based on your e-mail address domain which you entered when creating Murata ID, you may not be considered as an applicable client in products or solution of  each site.

Example 1: The e-mail address domain does not belong to a company. Educational institution, including university(e.g.,*@*.ac.jp),  organization except company, personal(e.g.,*@*.ne.jp), free e-mail (e.g., @gmail.com, @outlook.com, @gg.com, @163.com etc.) or e-mail address domain of internet provider(e.g.,*@att.net, *@softbank.ne.jp, *@*.biglobe.ne.jp,  *@*.ocn.ne.jp etc.) may not be approved as site membership.
Example 2: Based on your e-mail address domain, we cannot find your company's website or business.
Example 3: Based on your company's website, you belong to one of our competitors or its distributors which offer the same products or solutions of this site.
Example 4: Based on your company's website, you may not be considered as an applicable client in products or solution of each site.

3. You belong to a defense/military company* or your “Primary Application” selected in account creation page or “Primary Application” of sample request is related to defense/military/weapons.
   *Our policy regarding defense/military applications (https://www.murata.com/en-global/support/militaryrestriction).
4. Your company belongs to a country, region, or company that is designated by law or regulation.
5. Other

If you are not applicable to any above and would like to request a membership again, please contact here. If you provide us with a profile of your company and other information when you contact us, we will use it as a reference during our review.
Please understand that we cannot offer you the reason why you are rejected.

Questions related to account information change

How do I change Murata ID (email address) ?

Murata ID(email address)cannot be changed once registered.
If you would like to change your email address, please sign up for your Murata ID again.

How do I change account information?

You can change your name, company address, nickname, and other information here.
Apart from the above, you can change other information by signing into my Murata, clicking on your user name at the top of the screen, and selecting "Account Settings."
(You must be signed in to change your account information.)

Questions related to email delivery

How do I opt out of emails from my Murata?

<How to opt out of emails for announcement from each site>

  1. After signing into my Murata, click on your user name at the top of the screen to open "Account Settings."
  2. You can change your email delivery settings from "Alerts and Announcements Delivery" in the "Preferences" tab.

    *Please understand that some emails may be sent to you regardless of your email notification settings.

<How to unsubscribe forum update notification>

  1. After signing into my Murata, access the forum for which you would like to stop receiving emails.
  2. If you click on the "Unsubscribe" button, you can stop the notifications from that forum.
  3. If you want to change your delivery settings for individual threads, please click on "Unsubscribe" to the right of each thread.

Questions related to Murata ID delete

How do I delete my account?

Please delete your account here.
However, please note that if you delete your account, other applications that allow you to log in with your Murata ID will also become unavailable.

Questions related to products

What are the product specifications?

We do not accept inquiries about product specifications or purchases on my Murata.
We apologize for the inconvenience, but we ask that you please contact us using the contact information below.

   > Inquiries related to product technical support, quotations, and sales

Others

my Murata contents are not displayed properly.

Please try the following solution. Contact us here in case the problem cannot be resolved.

[Solution]

  1. Refresh the page
  2. Delete the history, cookies and cache
  3. Disable the GPU rendering settings
  4. Reset the browser settings to the default

The procedures differ depending on your browser. Please refer to the official help page of the browser you use for details.

Some wordings (other than English) are inappropriately phrased and it is hard to understand.

It may help you understand better by changing the language to English.
If found any, please contact us and we will fix it as needed.

Files in Shared Documents cannot be moved and showing some error message.

It may be because of a lack of role to your selected folder. Please select other folder or contact us.

Posted date of forum is not accurate.

The posted date/time shown in the forum is based on time zone setting of each user’s account.
In case you have not changed it, it is shown based on the default value (UTC: Coordinated Universal Time) of the system.
Depending on where you are located, the posted date/time and your actual date/time may differ.
Please check the following steps in order to change your time zone setting.

【How to change your time zone setting】

  1. After signing into my Murata, click on your user name at the top of the screen to open "Account Settings."
  2. Select the "Display Settings" tab.
  3. Select the appropriate time zone for your region from the "Time Zone" field.
  4. Click the "Save" button.